Visit the ACCC’s New Small Business Web Page: A Resource for Franchisors and Franchisees

The Australian Competition and Consumer Commission (ACCC) has long prioritized supporting small businesses, including those in the franchising sector. Recently, the ACCC launched a new small business web page designed to provide franchisors and franchisees with a centralized, easy-to-navigate resource. This page offers key information, tools, and guidance to help you understand your rights and responsibilities when dealing with customers, competitors, and suppliers.

At the heart of the new web page is the Small Business Toolkit, a practical resource offering clear and accessible information on critical topics, such as:

• Unfair contract terms—an ongoing ACCC compliance and enforcement priority.
  Other features include:
• Guidance on reporting issues affecting your business or franchise through the ACCC’s Infocentre.
• Information on how the ACCC supports small businesses through advocacy, education, and enforcement.
• News updates on the latest small business developments, with links to the ACCC news centre.
• Easy access to relevant industry codes of conduct, including the Franchising Code of Conduct.
• Quick links to other ACCC resources, such as information on consumer rights and guarantees.

The ACCC encourages small business owners, franchisors, and franchisees to visit the web page regularly to stay informed and access reliable information. For more details on the ACCC’s role in supporting small businesses, you can also check their article on What We Can and Can’t Do for Small Business. Additionally, to receive updates on developments and changes to the Franchising Code of Conduct, as well as other small business and franchising news, consider subscribing to the ACCC’s Franchising Information Network.

Navigating the Franchising Code of Conduct can be complex, especially with new resources and updates from the ACCC. The Franchise & Business Lawyers are here to help both franchisors and franchisees stay compliant and informed. Contact us today for expert support tailored to your needs.