Brisbane office(07) 3180 0150
Gold Coast office(07) 5529 8803
5

It is with pleasure that I provide the following testimonial regarding our experience with Elizabeth Gore-Jones of The Franchise & Business Lawyers.

 

When we made the decision to franchise our business in 2009, we had no knowledge or experience of the franchise world or what was involved in developing a successful franchise system. We were recommended to Elizabeth Gore-Jones by our franchise development team, and the decision to engage her to develop the legal framework of our franchise system continues to be one of the best decisions we have made.

 

The nature of our franchise model presented some very complicated dynamics to ensure that both the franchisor's and franchisee's best interests were maintained. Elizabeth's knowledge has been invaluable in this development, and I have no doubt that without her experience and skill, our network would not be the successful growing franchise it is today. I firmly believe that many pitfalls that may present to new franchisors have been avoided through her guidance and support.

 

Over the past years, our dealings with Elizabeth have been more akin to a familiar business colleague or friend than that of a lawyer and client. Elizabeth is always quickly available and, on many occasions, has happily discussed matters at short notice or after hours when the need has arisen.

 

Elizabeth often deals directly with our franchisees throughout the contractual process, and the feedback we receive from our partners is fantastic. Many of our new franchisees have no prior experience in the franchise industry, and they are always impressed with Elizabeth's patience and willingness to discuss anything that is not understood.

 

I have no hesitation in recommending Elizabeth Gore-Jones to anyone seeking to enter the franchise industry either as a franchisee or franchisor. We place the highest level of trust in her advice and ethical judgment and have always been impressed with her common-sense approach to matters. Elizabeth shares our genuine desire to see our business succeed at all levels, ensuring that the needs of all parties are balanced so that the business as a whole can grow and function to its fullest potential.

 

Throughout this time, Elizabeth has also provided support to successfully protect our intellectual property on several occasions.

 

I would welcome a conversation with anyone considering The Franchise & Business Lawyers.

Steve AustinDirector/Franchisor
In the Booth
5

There are lawyers and there are lawyers. The breed that has been emerging from the halls of learning is everything other than creating awesome experiences for their clients. It's all about the almighty buck. No sooner have you paid one gigantic bill and they have figured out how to sting you with another. We have been using Elizabeth for some time and here's the report card:

 

* She knows her stuff.

* She is kind and caring.

* She is fair with her pricing.

* She is available when you need her.

* She returns phone calls and emails promptly.

* She likes to know about you and your business.

 

I highly recommend her. Give her a shot, you'll be glad you did!

Paddy SweeneyFranchisor
Stain Busters Cleaning Systems
5

I have been involved in establishing three national franchise networks.

 

From a franchisor's viewpoint, I recognised the importance of producing compliant franchise documents that can be easily interpreted by candidates and with key conditions that are in plain English.

 

In establishing the last franchise, we used the firm The Franchise & Business Lawyers and found Elizabeth's precise franchise document requirements knowledge and practical experience extremely helpful, especially in dealing with abnormal items and pointing out any unfair provisions.

 

Elizabeth was available for us on a day-to-day basis when we needed assistance and importantly returned phone calls on the same day.

Garry AllsoppRelationship Partner
First Class Capital Southport
5
I researched franchise lawyers in Sydney to help build the legal requirements for our newly developed franchising idea. After speaking with a few companies and then Elizabeth, we decided that The Franchise & Business Lawyers had the professional requirements but still caring and personal experience we wanted to work with. Her fees were also more than competitive than anyone in Sydney. This was the best decision as Elizabeth has been so good to work with over the past few years. Always approachable and responsive with ideas and knowledge to make us confident that we comply with all legal regulations. Very thorough and professional in every step yet friendly and easy to work with. I have already recommended The Franchise & Business Lawyers to several of my contacts and will continue to do so. I look forward to many more years working closely with Elizabeth Gore-Jones, building our company, The Brokerage Connection.
John McSweynFounder / Managing Director
The Brokerage Connection
5

To all franchisors:

 

With the advent of the ACCC disclosure site and changes to the Franchising Code of Conduct, our company went out to the market to seek professional advice. We spoke to seven law firms purporting to be franchise experts and posed some simple questions to each. Only Elizabeth Gore-Jones from The Franchise & Business Lawyers was able and prepared to answer our questions without having to "get back to us". The service provided by Elizabeth can only be described as second to none. She and her team are totally on top of the legalities of franchising, so if you are seeking the correct advice, we can really recommend Elizabeth and her team at TFABL. Feel free to contact us personally for more in-depth explanations. 

Eric HiggsManaging Director
EcoKleenSolar Franchising
5

Elizabeth was a pleasure to work with! Outstanding service, quick turnaround, and individual support. The experience I had with the firm was awesome. Greatly appreciate your support and advice, y’all! I highly recommend these guys.

 

I have known Elizabeth professionally for nearly 15 years. In that time, I have engaged her services as a franchisor, franchisee, and business owner. In all that time and across all my various needs, she has always delivered a service that I would consider to be highly personable and quintessentially professional. I couldn't recommend her enough.

Jim RoddyFranchisor / Franchisee / Business Owner
Transworld Business Advisors
5
Our Group, First Class Financial Group, has been working alongside The Franchise & Business Lawyers since 2012. We have always found Elizabeth Gore-Jones to be responsive, supportive, and professional. Her outstanding wealth of industry knowledge and advice allows us to remain compliant with the Franchising Code. We have no problem recommending Elizabeth as part of your legal advisory team. As a franchise system that has many regulations to adhere to, we know we can operate with confidence and peace of mind, knowing Elizabeth's experience in franchising and commercial law is there to support us. It allows us to get on with what we do best, and that is to support our franchisees.
Debbie StantonFranchisor
First Class Financial Group
5

Elizabeth Gore-Jones has acted for a number of companies in our group for the last three years. She has been able to offer the extensive experience she gained from working in big law firms previously, together with the personalised service one can only receive from a smaller company. Not only has she provided expertise as a franchise specialist, but she has also demonstrated a deep understanding of commercial matters that have proven invaluable to us.

 

Elizabeth is a highly skilled, responsive and professional lawyer. She's a pleasure to deal with and is vitally important to our organisation.

Clive BarrettExecutive Chairman
First Class Financial Group Pty Ltd
5
Elizabeth has been a reassuring support to me in my business over the years and has been a delight to deal with on every occasion. The professionalism and integrity demonstrated by the entire team have been unwavering and have helped guide me through some extremely challenging interactions, particularly with the recent sale of my business. Elizabeth has always gone above and beyond to ensure maximum efficiencies in all our dealings, whilst maintaining her caring and respectful disposition. I highly recommend Elizabeth and the wonderful team at The Franchise & Business Lawyers!
Patricia GibbonsDirector / Owner
Flip Out Strathpine
5
We have used The Franchise & Business Lawyers to handle all aspects relating to our franchise business, in particular, Elizabeth Gore-Jones. Elizabeth has proved to be highly competent, fully in charge of her brief and whose advice has always been correct and in the best interest of us, the client. This firm, unlike the major legal firms, is not interested in generating unnecessary fees, merely in achieving the appropriate outcomes at minimal costs.
Warren BrownManaging Director / Franchisor
Pet Cafe Retailing Systems / Pet Cafe Group

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Brisbane Office Address: Clarence Chambers,
Level 10, 95 North Quay,
Brisbane QLD 4000

Gold Coast Office Address: Wyndham Corporate Centre
Level 9, 1 Corporate Court
Bundall QLD 4217

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Oxenford, QLD 4210