Brisbane office (07) 3180 0150
Gold Coast office (07) 5529 8803
Home >  Blog >  New Code Record Keeping Obligations

New Code Record Keeping Obligations

Posted on 26 November 2014

The new Franchising Code of Conduct requires franchisors to keep originals or copies of all written things a franchisee or a prospective franchisee is required to give (or may give) under the Code.

This will apply to things such as:

1. a notice requesting a copy of the disclosure document from a current franchisee;

2. a vote for non-audit of a marketing fund;

3. a request by a previous franchisee not to disclose contact details; and

4. request to consent to transfer of franchise.

The franchisor must keep the "written thing" for at least 6 years after it is created. 

It is very important for franchisors to review their record keeping procedures to ensure compliance with this new provision.


Tags: News

latest news

Franchise Mediations - helpful or a waste of time?

Feb 20 2020
I am a staunch supporter of mediations in franchise disputes. In a world where litigation can be outside the financial reach of many parties (franchisors and franchisees) mediation gives the parties an opportunity to reach a resolution which h...

Quick Question?

Liability limited by a scheme approved under professional standards legislation

Brisbane Office Address: Clarence Chambers,
Level 10, 239 George St,
Brisbane QLD 4000

Gold Coast Office Address: Wyndham Corporate Centre
Level 9, 1 Corporate Court
Bundall QLD 4217

Central Post Office Box Address: P.O. Box 428
Oxenford, QLD 4217