I think one of the biggest lessons to learn from 2019's Ultra Tune case  is not to be an ar$3. Ultra Tune could have avoided the ACCC going through them like a fox in a hen house if they had refunded the $33,000 they were legally obliged to refund to a potential franchisee. This is a truly rollicking story of what not to do as a franchisor.  It is a story of heavy handed conduct, why you shouldn't lie in evidence, why you should try to make your story at least a little bit believab...

Amongst other things, the franchisor for the Pastacup franchise system and its director have been ordered to pay the following pecuniary penalties: 1. the franchisor is to pay $100,000; and 2. the franchisor's director is to pay $50,000. Both the franchisor and its director must pay the legal costs of the ACCC in the amount of $12,000. These orders were made because the court found that the franchisor and its director should have disclosed that the director was previously a...