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Unfair Contract Terms Are a Priority for the ACCC

Posted by Elizabeth Gore-Jones on 31 January 2024

The ACCC issued a report in December 2023 called “Unfair Contract Terms in Franchise Agreements – Key Findings of Targeted Compliance Checks on Franchisors”. You can find the report here.

An important disclosure in the report was that the ACCC stated that:

We consider that the franchising sector is on notice regarding the ACCC’s views about UCTs in franchise agreements.”

The ACCC gave the following tips when reviewing their contracts:

1.      Consider both points of view.

2.      Include counter-balancing terms.

3.      Avoid broad terms.

4.      Meet your obligations under the Australian Consumer Law.

5.      Be clear.

6.      Be transparent.

The Unfair Contract Terms are a priority for the ACCC and, as such, all businesses entering into standard-form contracts (not just franchisors) should be aware and should review their documentation.

For legal guidance, The Franchise & Business Lawyers are here to help.

Contact us for assistance.

Author:Elizabeth Gore-Jones
About: Elizabeth specialises in franchising law. She lectures at Bond University PLA in franchising, she sits on the Queensland Law Society Franchising Committee, she is a past member of the Women in Franchising committee and a past member of the Franchise Council of Australia.
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