The Australian Competition and Consumer Commission (ACCC) has long prioritized supporting small businesses, including those in the franchising sector. Recently, the ACCC launched a new small business web page designed to provide franchisors and franchisees with a centralized, easy-to-navigate resource. This page offers key information, tools, and guidance to help you understand your rights and responsibilities when dealing with customers, competitors, and suppliers.What’s on the New ACCC Sm...

The new Franchising Code of Conduct, effective as of 1 April 2025, continues to keep both franchisors and franchisees on their toes with drafting anomalies that may lead to unintended consequences. One significant change relates to payments made by franchisees before entering into a franchise agreement.How Refunds Have Changed Under the New CodeUnder the previous Franchising Code, franchisees were entitled to a full refund of any amount paid before receiving disclosure or within 14 days of re...

Prepare for the Franchising Code changes starting 1 April 2025 The new Franchising Code of Conduct takes effect on 1 April 2025, introducing several changes that franchisors must address to stay compliant. From updating disclosure documents to discarding Key Facts Sheets, here’s what you need to know. Key Changes Effective 1 April 2025 Franchisors should be aware of the following updates starting 1 April 2025: Update your Franchise Disclosure Register listing to mee...