The Australian Small Business and Family Enterprise Ombudsman (ASBFEO) has gained new Franchisor Name and Shame powers under the updated Franchising Code. These powers allow ASBFEO to publicly call out franchisors who refuse or withdraw from alternative dispute resolution (ADR). Here’s what this means for franchisors and franchisees. What Are the New ASBFEO Powers? If a franchisor refuses to engage in or withdraws from an ADR process, ASBFEO can publish this behavior at its...

The new Franchising Code of Conduct 2025 takes effect on 1 April 2025, bringing significant updates for franchisors. To help you prepare, The Franchise & Business Lawyers will post daily updates on the Code and the steps franchisors need to take leading up to its commencement. Today, we’re focusing on changes to the National Franchise Disclosure Register.What’s Changing for the National Franchise Disclosure Register?Starting 1 April 2025, the following updates will apply to the Nation...

The ACCC is cracking down on business websites, reviewing terms and conditions to ensure they align with consumer guarantee laws. As websites are in the public domain, regulators like the ACCC can scrutinize them at any time. Don’t let your business become a target for penalties or enforcement action—here’s what you need to know. What the ACCC Found in its Website Review The ACCC recently conducted a review of business websites and identified common issues that ...